DISCLAIMERS & GUARANTEE
Patty Q's Jewelry guarantees the authenticity of our 14 karat gold, 10 karat gold, and 925 silver items as pure.
Patty Q's Jewelry guarantee does not cover customer neglect, damage, or normal wear and tear of the metals. As with any delicate artistic creation, proper care must be taken to ensure a lifetime of enjoyment. Patty Q's Jewelry is not responsible for the replacement of stones or re-setting of the prongs if stone is lost due to bent, damaged, or worn out prongs. Patty Q's Jewelry is not responsible for the soldering of chains, bracelets, anklets, earrings, rings, closures, or other repairs due to customer neglect or damage of the item.
We are happy to offer repairs to most items for little to no cost. Fees for repairs may vary upon inspection. Exclusions may apply. For repair questions, please email firstname.lastname@example.org.